Mukuru offers convenient ways to send money home. You can make payment by sending money in any of the following ways:

 

Bank Top-up

Send money to a recipient’s bank account

Cash Collection

Send cash for collection

Mobile Wallet Top-up

Send money instantly to a mobile wallet

Cash Card Top-up

Instant top-up of your recipient's card

Get the following information ready to transfer money easily

Bank Top-up

 

  1. Recipient name
  2. Telephone number
  3. Address
  4. Bank Account number

Cash Collection

 

  1. Recipient name
  2. Telephone number
  3. Address
  4. Pick up location

Mobile Wallet Top-up

 

  1. Recipient name
  2. Telephone number
  3. Address

Send to Cash Card

 

  1. Recipient name
  2. Telephone number
  3. Address
  4. Card number

Steps to follow when sending money

Choose Countries and Amount

Select Country from and where to send to and the amount that you want to send or receive. By pressing the calculate button, the fee and exchange rate of the money transfer will be displayed transparently.

* Please bear in mind the available payment options differ by country. 

Register / Login

To continue sending the selected amount, you will be asked to login if you already registered or to register if you are a new customer.

Add recipient

Select an existing recipient that you have sent money to with Mukuru before or add a new recipient by completing their name, address, phone number and potentially their banking details, pick up location and / or card number to receive payment. Ensure all your recipient details are correct.

Select collection method

Select your recipient’s collection method.  Available payout options include:

  • Cash collection (Zimbabwe, Malawi, Namibia, Zambia)
  • Bank transfer (South Africa)
  • Mobile money wallet (Zimbabwe, Mozambique, Malawi)
  • Send cash to card (Zimbabwe)

 

Place Order and Make Payment

Once you confirmed the details are correct you can place your order, double check your billing details and proceed to payment. Select your payment method. Available payment options include:

  • MasterCard / Visa credit or debit cards (all countries)
  • Bank transfer (EFT) or cash deposit (all countries)
  • Transfer to money wallet (Zimbabwe, Mozambique, Malawi)

Both sender and receiver will get information about the status of the money transfer via email and SMS. The recipient can collect the funds as soon as confirmation has been sent.

Why Choose Mukuru?

Trusted and Secure

We don’t take short cuts when it comes to your security and we continually update our systems to keep it that way. Your personal information and the money you send are kept safe and secure.

Fast and Easy

Send money abroad in less than two minutes. Using Mukuru, sending money is a simple, safe and efficient process. You can pay directly into a recipient’s bank account or have them collect cash — it’s up to you!

Customer Support

We’re here to help. Chat to us online or call one of our friendly support staff on +44 (0)20 7183 0052. You can also email us at any time to get your questions answered.

Really Convenient

Use your mobile, a computer, tablet or call our centre. You can pay with your credit and debit cards. Make a transfer from any location. Recipients can collect money easily. There really is a solution to suit everyone.